L’Arche UK is committed to protecting all of our members, with and without learning disabilities, from harm caused by any kind of abuse, violence, harassment or neglect. 

This commitment to promote a safe environment and culture is part of our mission: to honour the unique value of every human being. 

We want all our members and stakeholders to speak up if they see or experience situations that are causing harm.

Read more in this message from our Whistleblowing Lead trustee Jane Brown.


How to make a complaint or raise a concern:

Complaints and concerns can be raised by contacting L’Arche on [email protected] or by contacting our registered office:

10 Briggate, Silsden 
Keighley, West Yorkshire, BD209JT

The person making the complaint will be contacted within 5 working days.

If you know about someone who is in immediate danger or experiencing an acute crisis that threatens their safety, please call emergency services or get help immediately.

L'Arche UK Code of Conduct

Complaints and Compliments Policy