L’Arche works with initiatives to improve quality in each of its services, and across the sector as a whole.
We are one of several organisations offering support for people with learning disabilities that have signed up to an initiative called the Driving Up Quality Code, The purpose of the code is to ensure each organisation aims beyond minimum standards to improve the lives of the people they support. Download a copy of the Driving Up Quality Code (PDF) here.
5 key areas are set out which together indicate the practices of a good organisation:
- Support is focused on the person
- The person is supported to have an ordinary and meaningful life
- Care and Support focuses on people being happy and having a good quality of life
- A good culture is important to the organisation
- Managers and board members lead and run the organisation well
The Driving up Quality Code is voluntary and providers in England who sign up make a public commitment to the principles of the code. Providers agree to self-assess against the code annually - and there is also a mechanism for anyone to challenge a provider.
Another part of the commitment is to produce an Action Plan and make this public.
You can read our Action Plan here, along with information about the Code from this page.
More information about who has signed up to the Code and how organisations are working towards meeting the Code is publicly available on www.drivingupquality.org.uk
Scotland’s provision of support and care is governed by the standards set by the Care Inspectorate for dual-registered services: see www.scswis.com - and by the commitments within the national Keys to Life strategy: see http://keystolife.info/
L’Arche in Wales works to the standards set by the national regulator of care and support, the CSSIW: see http://cssiw.org.uk/